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Individuals, teams, and organizations are only as good as their ability to communicate effectively.

Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization.

Built on the successful ASTD Trainer’s WorkShop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs, along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. 

Free Tools and Customization Options
The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee.

About the Series
The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Book Details
ISBN: 9781562869656
Pages: 200
Publication Date:
Formats: Paperback, PDF, Internal License, Client License
Product Code: 111420
Custom Material License
What is a Custom Material License?
The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized with the purchase of an Internal License or Client License. NOTE: ATD Workshop Series books are sold separately, and are not included with the licensing fee. The licensing fee is nonrefundable.
What Are the Licensing Options?
Internal Use License
If you will be customizing ATD Workshop content to deliver training at no cost to employees within your own department or company only, this is the license you need to purchase. If you are being paid a fee beyond your salary to deliver this customized training, you must purchase the Client Use License. A permission license will be delivered to your “My Downloads” upon purchase.

Client Use License
If you will be charging a person or organization a fee for delivering training that includes any ATD Workshop content that you have customized, this is the license you need to purchase. A permission license will be delivered to your “My Downloads” upon purchase.
Which License Should I Buy?
Will you be customizing this ATD Workshop material to deliver training to paying clients?

If YES, you need to purchase the “Client Use” License.

If NO, you need to purchase the “Internal Use” License.
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11 Comments
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Hi Jamie,
I just purchased a hard copy of your great book and would like to download the additional material.
How can i do that. please advise?
Thank you
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If I purchased the Internal LIcense format, do I still get all the material covered in the Paperback?
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I just purchased the book with the free downloads and am quite pleased with overall content, however I do not see access to a power point; only adobe files for the various handouts. any suggestions?
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