Teaching the Fundamentals of Self-Management

Coach your employees in a way that teaches them the soft skills to be effective.

In my work, I've asked hundreds of thousands of managers, leaders, and supervisors some version of this open-ended question: "Which employee situations are most challenging for you as a manager?" Despite the diversity of people and situations, the same basic challenges come up repeatedly, among them: being a new leader, managing performance, managing attitudes, managing superstars, and dealing with fo