Education logo smallManaging Learning Programs Certificate

November 6-7, 2017

Program Information

Learn about the critical strategies needed to be a successful learning manager in today’s rapidly evolving workplace. This two day, highly interactive program introduces you to the current and evolving role of the learning manager and shows you how to have a meaningful impact on the overall strategy in your organization. Through small group videos, case study discussions, best-practice reviews, and feedback on specific challenges participants face you will discover how to build a vision for your learning function as well as cultivate key relationships with stakeholders that will lead to success for you and your team. 

Upon completion of the program, the participant will be able to:

  • Understand the current and evolving role of the learning manager in challenging environments.
  • Establish a vision by creating a compelling picture of how the learning function improves business performance and enables execution of organizational strategy and partner with business leaders to advocate improving performance through learning.
  • Establish strategies; develop long-range learning, development, and human performance initiatives to implement the vision; understand what drives business and how the learning function can best add value.
  • Understand the best practices in needs assessment methodologies and learning needs identification, learning technologies, and learning information systems.
  • Run the learning function like a business by converting strategies into action plans reconciled with real-life constraints, develop and monitor budgets, and understand staffing and resource deployment

Facilitator

Rita Bailey

As CEO and Founder of QVF Partners, Rita partners with organizations and individuals who want to transform ordinary work environments into high-performing, profitable cultures. She shares her expertise and resources to help create workplaces where enlightened leaders can leverage the strengths and diversity of their people as a competitive advantage.

During her 25 year career at Southwest Airlines, Rita served in several roles including customer service, sales, marketing, public relations, and HR. In her last position she was director of the Southwest Airlines University for People. She was responsible for the design, development, and implementation of leadership and personal development programs for over 32,000 employees. She also established a career development services team, responsible for helping employees develop a career path.

Rita has served on several advisory committees and boards and was a member of the ASTD Board of Directors, serving as chairwoman of the ASTD Board in 2005. She is often quoted in publications such as Harvard Business Review, Business Week, Corporate Meetings and Incentives, and The Wall Street Journal on topics of recruiting and training practices. Rita is the co-author of the new book, Destination Profit: Creating People-Profit Opportunities in Your Organization.

As an international speaker and consultant, she has presented to and worked with groups in Europe, Mexico, Brazil, Australia, and Japan on topics including organizational culture, people strategies, leadership, innovation, customer service, and branding.

When asked what business she is in, the answer is simply "the people business."