Remote Proctoring—Now Available

The APTD and CPTD exams are available for the remote proctored option, called OnVue, in most countries around the world. There are countries that may not permit remote proctoring due to local regulations (e.g. China, Japan). There are also some countries in which PearsonVue does not currently provide OnVue services (e.g. Belarus, North Korea, Russia, Syria).

Sign in to your account from ATD CI’s Certification Portal to schedule your exam. After you’ve selected the exam you want to take, choose the “home or office” option. Follow the remaining prompts to complete the scheduling process. It is at this point you will be able to see the in-person testing centers nearest you, or whether the remote proctoring option (OnVue) is available in your country. Once you have successfully scheduled your exam appointment, you will be sent a confirmation email that will provide you with your appointment details and important things to know for your exam.

The remote proctored option is now available on the ATD CI candidate portal. If you have applied and have scheduled in a testing center, you may cancel your in-person appointment and reschedule to the remote proctored option.

You are required to present a current government-issued ID. The name on your ID must match the name in your web account profile and in your appointment confirmation email.

Acceptable forms of identification include: driver’s license, military ID, identification card (national/state/province identity card), alien registration card (green card, permanent resident, visa), and government-issued local language ID (not in roman characters and accepted only if issued by the country in which you are testing).

You can test at home or in your office. Wherever you test, you should be in a walled room, with a closed door and without distractions. No one else is permitted in the room with you while you are testing. If anyone enters the room, or speaks to you from outside the room, the proctor may terminate your exam.

Perform a system test to download the OnVUE online proctoring software in advance to ensure that your system will work with the software. Please check the list of minimum system requirements, and shut down all non-essential applications before launching the software. We STRONGLY suggest that you NOT use a work laptop due to firewalls and software that may be running in the background that you cannot disable but are incompatible with the proctoring software. Neither ATD CI nor PearsonVue is responsible should your remote testing session be terminated due to lack of compatibility.

You may not receive any assistance from other individuals while taking the exam, and you may not allow other individuals to see the computer screen that presents the exam questions.

If another person enters the room while you are testing, or speaks to you from outside the room, your exam will be terminated.

The proctor cannot answer questions related to exam content.

Most technical issues can be avoided by completing a system test in advance. Common technical issues are lack of a stable internet connection and running illegal applications during the exam, both of which the system test can indicate. Either way, PearsonVue staff is on hand to support the issue. Please see the customer service information on this page if you require assistance.

By taking this exam, you acknowledge that the proctor will continuously monitor you by video and audio during the exam, and you acknowledge and consent to audio and video recording of your face, voice, the physical room where you are seated, and the location during exam delivery. You recognize that you have no right to privacy at your current location during exam delivery and that you waive any and all claims asserting a right to privacy. If you do not wish to be recorded (either by video or audio), please notify the proctor immediately of your intent not to proceed with the exam.

If you do not follow the online proctored policies or are suspected of cheating or tampering with Pearson VUE’s or its subcontractor’s software, or if a third party is detected in the physical room where you are seated during the exam, the exam will be immediately terminated. This will be reported to Pearson VUE and the testing sponsor/program, along with audio and/or video evidence of the infraction. Your exam may be invalidated, and the testing sponsor/program may take other action, such as decertifying you and precluding all future participation in the testing program.

You will be able to start checking in for your exam 30 minutes ahead of your scheduled appointment time. To start, click the “Sign in” button on at the link from your Authorization to Test email.

• The exam you are scheduled to take will appear once you log in to your account under “Open Online Exams.” Select the exam link and then select “Begin exam.” Important: if the “Begin exam” button is not visible, you are either too early or too late for your exam. Please check your appointment details to make sure you’re trying to start at the proper time.
• You will be asked to download OnVUE, the online proctoring software, if you haven’t before. Follow the prompts in the application to complete the required check-in steps.
• Have your acceptable identification available so that the proctor can verify your identity.
• Shut down any non‐essential applications such as email, chat, Facebook, and Skype.
• You will be placed in a queue and connected with the next available proctor to begin your exam.
• The check-in process takes approximately 15 minutes for candidates who have previously completed a system test.
• Being late is not an option. To allow time for the check-in procedure, please be ready when the check-in window opens 30 minutes before the exam start time.

You will need to have access to a smart phone for check-in procedures, but it will be stowed out of reach during the exam. However, remote proctored exams require a special one-time download of software that is not compatible with tablets or mobile devices. Your computer must be either a laptop or desktop model that adheres to the minimum system requirements. We strongly recommend that you use a computer or laptop without any firewall or security software installed.

After successfully uploading your photos, you should be on a page that says, “You are almost done with the check-in process”. Please be patient: most candidates will have their exam launched by a proctor within 15 minutes of the exam appointment. If you are experiencing a longer delay, there may be a problem with your photos. The proctor will attempt to reach you over chat or your cell phone. The incoming phone number may be unfamiliar to you but please answer so we can help you. If we haven't contacted you in 30 minutes, the connection may have been lost. You'll need to reschedule your exam through customer service.

During the exam, you may not access the following types of personal items: mobile phones, headphones or headsets (wired or Bluetooth), handheld computers or other electronic devices, pagers, watches, wallets, purses, hats (or other head coverings), bags, coats, books, notes, or any other materials not specifically approved.

During the exam session, you are not allowed to use exam-specific materials or scratch paper, erasable whiteboards, or any other physical writing object, such as a pen, marker, or pencil.

Watches must be removed and placed out of sight/reach during the exam.

You may have the option to use the whiteboard feature in the OnVUE software while taking the exam online.