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Coaching for Extraordinary Results

The ROI of Executive Coaching
July 22, 2017 | Book Chapter

Coaching for Extraordinary Results: The ROI of Executive Coaching

Critical Competencies for 21st Century Leaders (Member Benefit)

Lou Russell | July 22, 2017 | TD at Work

The scope of leaders’ responsibilities is constantly evolving, yet certain core competencies remain the same. Find out which essential skills are crucial for effective leadership, and how to build them in today’s fast-paced, budget-strained work environments.

Coaching for Extraordinary Results

Case Study Global Telecom Firm
July 22, 2017 | Book Chapter

In this case study, Global Telecom Firm's coaching program gets unexpected results.

Lead With Your Customer

Chapter 04: Using the World-Class Excellence Model to Transform Your Business
Mark David Jones, J. Jeff Kober | July 22, 2017 | Book Chapter

This chapter introduces the World Class Excellence Model to demonstrate the relationships between the various crucial components that bridge the corporate culture and the organizational brand, and in turn enable you to more completely understand and satisfy your customers.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | July 22, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | July 22, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

Freese and Nichols Vol 2 Issue 1

ATD Staff | July 22, 2017 | Tool

Creating and filling a leadership pipeline is a common challenge across organizations, especially for C-suite positions. A report completed by Stanford Graduate School of Business found that many “companies do not have an actionable process in place to select senior executives.” Freese and Nichols, a consulting firm for infrastructure projects (including engineering, construction, and architectural work), was no exception prior to 2010.  

Job Aid: Checklist of Employee-Friendly Workplace Practices

Evelina Silveira, Jill Walters | July 18, 2017 | Tool

This checklist, taken from the TD at Work issue “Building Blocks of Workplace Inclusion,” will help you identify potential areas to target for building a more inclusive workplace. 

Trends of Online Learning

ATD Staff | July 12, 2017 | Video

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