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The Socially Responsible Leader: Q&A With Mark Delisi

Cynthia Schoeppel | February 12, 2015 | Article

Mark DelisiMark Delisi is Senior Director of Corporate Responsibility for AvalonBay Communities. In this Q&A, he discusses his passion for building sustainable, business-driven programs that lead to triple bottom-line financial, environmental, and social sustainability results. 

The Dichotomy of Creativity

Karen Hough | December 30, 2014 | Article

Both constraints and flexibility produce an environment where innovation can flourish.

Best Practices: Designing Training for a Global Workforce

ATD 2014 Session: W106
Judy Ravin | May 07, 2014 | Video

Globalization demands that leaders navigate a multitude of training styles, each one impacting the degree to which the trainer is able to engage, motivate, and achieve the highest level of skill acquisition and carryover. Trainers at corporations with multinational team members have an additional need: to ensure maximum learning transfer for every member of their diverse team, including those for whom English is a second language. This session provides actionable tools for using language cues—verbal, written, and visual—so trainers can achieve optimal results for both native and non-native English speakers alike. These practices not only level the playing field for all training participants, they also ensure investment in human capital is optimized to its greatest potential. These training techniques will help you subject matter carryover after the training experience, regardless of subject matter content.

Intercultural Communication: Leaping Over Boundaries

ATD 2014 Session: TU115
Ken Gimm | May 06, 2014 | Video

As organizations become more global, they come across more challenges in intercultural communication. As a result, a wide range of communication problems emerges as individuals come together from different religious, social, ethnic, and educational backgrounds. Unfortunately, a lack of intercultural communication skills deters collaboration. In this session, you will hear how intercultural communication skills training can be applied to people from different countries and cultures. You will learn how to act, communicate, and change your paradigm for synergistic cooperation. You will learn to identify and assess intercultural communication problems in your organization and develop the insight to apply best practices that have been proven in Asia. You will learn: Culture and language are not the main barrier, the common causes of dysfunctional intercultural communication, the transformative skills that enable you to leap over intercultural boundaries, and the best practices in developing cultural intelligence using African, Asian, European, and American examples.

The Art of Modern Sales Management

Chapter 05: Selling Across Cultures
Renie McClay, Anup Soans | February 03, 2014 | Book Chapter

Wearing another’s lens or walking the proverbial mile in another’s shoes will cause some discomfort at first, but those who master the process stand to reap huge gains. Some businesses learn this the hard way

The Management Development Handbook

Winning With a Culture of Recognition
Lisa Haneberg | May 01, 2012 | Book Chapter

ATD Management Development Handbook Chapter - Winning With a Culture of Recognition

90 Days 90 Ways

Grow Employees Who Create Company Calm
Alexia Vernon | April 08, 2012 | Book Chapter

90 Days 90 Ways is based on nine easy-to-digest strategies for growing your new hires into competent, accountable members of your organization.

90 Days 90 Ways

Integrate Them Into Your Workplace
Alexia Vernon | April 08, 2012 | Book Chapter

In today’s business environment of slim budgets and ever-increasing demand for demonstrable results and return-on-investment, bringing recently hired team members into your organization efficiently and successfully is one of the most challenging tasks you face as a manager. 

Success For Hire: Chapter 8

Develop Strong Training & Growth Plans
Alexandra Levit | May 01, 2008 | Book Chapter

Chapter 8 from Success for Hire describes how to develop strong training and growth plans and empower new employees with a culture of learning.

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