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Best Practices: Designing Training for a Global Workforce

ATD 2014 Session: W106
Judy Ravin | May 07, 2014 | Video

Globalization demands that leaders navigate a multitude of training styles, each one impacting the degree to which the trainer is able to engage, motivate, and achieve the highest level of skill acquisition and carryover. Trainers at corporations with multinational team members have an additional need: to ensure maximum learning transfer for every member of their diverse team, including those for whom English is a second language. This session provides actionable tools for using language cues—verbal, written, and visual—so trainers can achieve optimal results for both native and non-native English speakers alike. These practices not only level the playing field for all training participants, they also ensure investment in human capital is optimized to its greatest potential. These training techniques will help you subject matter carryover after the training experience, regardless of subject matter content.

Transforming Global Diversity and Inclusion Into Innovation at Kimberly-Clark

ATD 2014 Session: M108
Dave Eaton | May 05, 2014 | Video

How do you transform a global culture when classroom training is not an option? How do you inspire and engage 20,000 hyper-connected, tablet-toting workers to breakthrough innovation and performance? That was the challenge facing Kimberly-Clark. This presentation will describe its innovative diversity and inclusion initiative, featuring television-style video dramatizations, podcasts, scribe videos, QR codes, blogs, e-learning, and more. The centerpiece of the campaign was a scripted video drama series called the iTent. Some 20,000 leaders and employees could access the show every other week. It dramatized the main learning points about how to optimize the performance of diverse teams by managing people more inclusively. The 'mockumentary' video format of the iTent series was built around the concept of a video team shooting a documentary. Other creative video formats in the Kimberly-Clark campaign were 'scribes' where the story unfolds through a series of sequential artist sketches drawn on a whiteboard and 'machinimas' with avatars shot in a 3D virtual world. A radio-style podcast series featured interviews with company leaders. Interactive, always-on e-learning built on-the-job awareness and competency. Blogging and message boards created communities of learning. The speakers will show how this multi-modality campaign drove transformative behavior and created a more inclusive and innovative workplace.

Diversity and Inclusion Action Planner

An Infoline Job Aid
Marjorie Derven, Ernest Gundling, Pamela Leri | March 01, 2014 | Tool

This Infoline job aid, D&I Action Planner, assesses to what extent one's organization has a diversity and inclusion strategy in place.

Talent Engagement Across the Generations (Member Benefit)

Annabelle Reitman | March 01, 2013 | TD at Work

Employees belonging to different generations have diverse communication and work styles, as well as different expectations of their employers. They also have much to offer their organizations. This Infoline presents strategies and tactics for engaging and retaining multigenerational talent. 

Culture Savvy: Working and Collaborating Across the Globe

Chapter 1
Maureen Bridget Rabotin | February 15, 2011 | Book Chapter

Globalization doesn't mean that culture will go away. Culture is and always will be one of the facets of who we are, how we present ourselves, and how we perceive others—our worldview. In this sample chapter from Culture Savvy, learn about culture as context in the globalized workplace.

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