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Labor Department Leverages Tech to Serve VETS

Mika J. Cross | June 14, 2017 | Article

Connectivity technologies strengthen DOL VETS distributed workforce, culturally speaking, and enable it to provide better service.

Personal Development Action Plan

Carrie Van Daele | January 04, 2017 | Tool

This is a template form to assist in developing goals and follow-up plans for your employees.

Personalized Learning: Overcoming the Learning and Development Engagement Problem

Cheryl Lasse, Stuart Rogers | August 06, 2015 | Webcast

Two daunting trends—the increasing skills gap and the lack of employee engagement—are affecting the perception of learning and development (L&D) in organizations. Employees, managers, and executives are becoming increasingly disengaged from the L&D department and its offerings. It’s time to turn it around!

Dealing With Ambiguity During Change

Josh Smith | May 28, 2015 | Webcast

Learn how Health Care Service Corporation (HCSC) developed a hands-on leadership simulation event to prepare leaders to make critical decisions during unprecedented ambiguity and industry change. HCSC is the largest customer-owned health insurer in the United States and fourth largest overall, operating through its Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas.

Making Learning a Key Element of a Total Rewards Package

Ryann K. Ellis | April 29, 2015 | Article

keyThe recent UNC Executive Development white paper, Rethinking Total Rewards, contends it’s time for career development and training to play a key role in employee benefits.

The Evolving Role of the CLO/CTDO

Mike Hawkins | January 14, 2015 | Article

CLO evolutionHaving a senior leader—CLO—focused on learning and talent development dates back as far as business and education have been in existence.  Regardless of titles, past or present, leaders responsible for learning have been and will continue to be of critical importance. Learning and development are the methods by which skills, knowledge, and attitudes are honed—and they are at the root of all achievements. 

Show Your Work: The Payoffs of Working Out Loud

TechKnowledge 2015 Session: W404
Jane Bozarth | January 14, 2015 | Video

Showing our work-also known as narrating work or working out loud-can solve many problems for organizations, from capturing tacit knowledge to easing transitions when workers depart, to further enabling informal and social learning. This comes not from documenting steps in a process, but by telling what we're doing, watching others do things, and showing others how we did something. In this session we'll explore dozens of real examples of showing work along with the tools and approaches that support it.

Finders Keepers

Pat Galagan | November 24, 2014 | Article

One of the biggest sources of corporate angst is finding and keeping good talent and developing them to serve the corporate purpose.

Going GREEN: Engaging and Developing High Tenure L&D Careers

ATD 2014 Session: W212
Jennifer Taylor | May 07, 2014 | Video

As industry members work to ensure the development opportunities for their business partners, they often leave their own professional development needs to chance. They are also guilty of only expecting development in the form of classroom training. In a worst-case scenario, they may think that they have learned all there is to know, which results in disengagement and burnout. Just as we remind our clients, however, professional development does not happen accidentally. It must be deliberate, on-going, and measured. This interactive session will inspire you with specific tools and techniques for reengaging tenured associates and creating a plan to measure success. This session will introduce GREEN performance: Growing, Reinventing, Exploring, Educating, and Nurturing. You will work with a group to formulate measurements of success that are reflected in the work you do for your organization and its customers, supported by tips from the facilitator. This session will generate initial plans around your team's or your own professional development. When you leave, you'll know how to put the next step in the GREEN method into action, and inspire proactive, engaged industry experts in your organization.

Increase Employee Engagement With Career Development Days

ATD 2014 Session: W205
Cindy Gogets | May 07, 2014 | Video

UnitedHealth Group has sponsored career development days for the past four years to raise awareness among its more than 100,000 employees about the many resources available to help them grow their careers within the company. These events are 100 percent virtual, which enables employees from across the company to access this important information as their schedules allow. This approach consisted of four one-day virtual events spread out over a month. In 2013, more than 40 webcasts were delivered by subject matter experts both inside and outside the organization. Also included were daily challenges, business book summaries, videos about careers at UnitedHealth Group, employee stories, and podcasts from senior leaders about their career journeys. Between each virtual event, employees received e-postcards, teasers, and reminders to participate in the career development events. This innovative approach stands in stark contrast to a four-day, in-person career fair that only a limited number of employees are able to attend. These virtual, annual events enable UnitedHealth Group to involve participants from around the world, improve learning retention, and save money. The speaker will discuss her involvement as program manager for these events and how transforming your delivery style and content is necessary to virtually conduct these sessions. She will also discuss the business case and the benefits of selecting this approach.

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