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19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Connection Is Protection From Job Burnout

Michael Lee Stallard | December 19, 2016 | Article

Michael Stallard offers three ways to boost connection and emotional energy, which will help protect you from job burnout. 

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Strategic Storytelling: How Storyfication Can Impact Talent Development

Alfredo Castro | October 26, 2016 | Tool

Learn how to apply the principles of storytelling in the workplace.

Interview Tip #1: Use Clear and Concise Language

Alan De Back | September 13, 2016 | Video

Alan De Back discusses why using concise and clear language is necessary for any interview.

Interview Tip #2: Listen and Focus

Alan De Back | September 13, 2016 | Video

Hear Alan De Back discuss the importance of listening to and focusing on your interviewer.

Interview Tip #4: Non-Verbal Communication

Alan De Back | September 13, 2016 | Video

Alan De Back explains the importance of body language during an interview.

Interview Tip #3: Voice and Tone

Alan De Back | September 13, 2016 | Video

Alan De Back explains why your voice and tone should match your message.

Leading the Federal Workforce Through the Presidential Transition

Ron Sanders, Roxy Torres | September 07, 2016 | Article

September 2016 TPMFor the September 2016 issue of The Public Manager, former OPM directors Janice Lachance and Linda Springer share some insights on how leaders and managers can support staff through the upcoming transition. 

Communication Skills for Interview Success

Alan De Back | August 12, 2016 | Video

Alan DeBack provides four tips to help you communicate at your best during an interview.

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