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Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | November 19, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

Learning Technology in Five Years

Chad Udell | February 01, 2017 | Video

In this video, Chad Udell shares some tips on things you may want to try out if you are just getting started with augmented reality and virtual reality.

Learning Technology in Five Years

Chad Udell | February 01, 2017 | Video

Chad Udell shares his thoughts on which emerging technologies will be prominent in the next five years.

Preparing for a Presidential Transition: The Practical Guide

Roxy Torres | July 28, 2016 | Article

David Eagles outlines three things all agencies should keep an eye on during a major transition. 

On How to Shoot Video More Effectively (Part 7): Before the Shoot: Clarify Purpose, Structure Content

Jonathan Halls | June 09, 2016 | Video

In this segment, Jonathan Halls discusses clarifying video purpose and content before shooting. The video is a portion of his presentation at TechKnowledge on how to shoot video more effectively, filmed January 13, 2016, in Las Vegas.

On How to Shoot Video More Effectively (Part 8): Before the Shoot: Draw Storyboard

Jonathan Halls | June 09, 2016 | Video

In this segment, Jonathan Halls discusses why instructional designers should storyboard. The video is a portion of his presentation at TechKnowledge on how to shoot video more effectively, filmed January 13, 2016, in Las Vegas.

On How to Shoot Video More Effectively (Part 6): Situations in Which People Watch Video

Jonathan Halls | June 09, 2016 | Video

In this segment, Jonathan Halls discusses how learners watch video. The video is a portion of his presentation at TechKnowledge on how to shoot video more effectively, filmed January 13, 2016, in Las Vegas.

On How to Shoot Video More Effectively (Part 1): Shooting for the Edit: An Engaging Approach to Creating Learning Videos

Jonathan Halls | May 05, 2016 | Video

In this segment, Jonathan Halls discusses shooting video for the edit and learning how to create engaging videos. The video is a portion of his presentation at TechKnowledge on how to shoot video more effectively, filmed January 13, 2016, in Las Vegas.

On How to Shoot Video More Effectively (Part 2): Why We Make Videos

Jonathan Halls | May 05, 2016 | Video

In this segment, Jonathan Halls discusses why trainers and instructional designers should create videos for learning. The video is a portion of his presentation at TechKnowledge on how to shoot video more effectively, filmed January 13, 2016, in Las Vegas.

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