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What a Solid Pre-Training Evaluation Plan Can Do for You

ATD 2014: Session M307
Chad Udell | May 05, 2014 | Video

Within most organizations, results are often very different from established goals. Developing a strong evaluation plan before you begin the design and development of a learning transfer program—especially one that focuses on leadership development—can improve your chances of achieving agreed upon outcomes. More importantly your evaluation plan allows your stakeholders to react faster to missed targets. Attend this session to find out why. This session is an actual case study. You will explore the development of the evaluation plan for a leadership development program for the regional managers of a retail/wholesale chain of stores in the United States. In this session, you will learn how the plan was implemented and what happened, including the unexpected. You will discuss correlating the desired business operating results to the leadership development program's learning objectives and the actual outcomes accomplished. The methodology utilized to develop the Kirkpatrick Level Four results and leading indicators and Level Three critical behaviors of the evaluation plan is incorporated into this session. You will examine what happened after the formal leadership program was implemented, including data analysis and stakeholder presentation development. This session will discuss how these behaviors were applied and the operational results that were obtained and scrutinize the large collateral benefits that occurred.

The Art of Modern Sales Management

Chapter 07: The Sales Manager’s Role in Training
Renie McClay, Sandy Stricker | February 03, 2014 | Book Chapter

There are a number of factors that contribute to the success of training, but the bottom line is that most of the other factors boil down to one thing—manager support.

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