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Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

August 2015 TD at Work Job Aid

Beryl Harman, Sue Stein | October 22, 2015 | Tool

What traits do collaborative leaders exhibit, and what are the challenges they can expect to face? In this TD at Work, you will learn what collaborative leadership is, how to create a collaborative environment, when to use collaborative leadership, and the future of collaborative leadership. 

Science of Learning 101: Are We Doing the Right Things?

Patti Shank | June 15, 2015 | Article

continuous learningCurrently, corporate learning and development (L&D) is still skewed heavily toward building courses and content, but this approach is not really in sync with the exponential rate of knowledge change and today’s knowledge-heavy work processes—or the instructional piece work L&D provides.  Consequently, L&D is dangerously close to becoming irrelevant in many organizations.  

Fearless Instructional Design: Learning From the Imagination of Jim Henson

TechKnowledge 2015 FR200
Michelle Lentz | January 16, 2015 | Video

Too often, instructional designers end up trapped in their boxes of theory. Sometimes we need to open that box and peer outside to glean ideas and inspiration from sources outside our industry. Jim Henson started working as a puppeteer in 1954, long before many of us considered corporate instructional design (ID) as a career. Yet, Jim Henson applied many of the core ideas from ID in his imaginative work. Viewing our own theories and ideas used in different ways is a great way to help inspire us to think of new and fearless ideas. We will cover Henson's use of storyboarding, storytelling, iteration, templates, and more, and bring it back to practical uses in instructional design. We'll get creative, discussing how construction of a Muppet can translate to construction of a course. Also, this session is fun. There might even be a Muppet.

Using High Tech to Develop High-Touch Skills

TechKnowledge 2015 TH107
Janice Burns | January 15, 2015 | Video

Your organization has invested in enough high-tech and no-tech learning assets to fill a catalog. You understand the math. It's all about 70-20-10 and you want to do more with technology to drive all three. How do you select and leverage the right assets, not only to save time and money, but also drive better learning outcomes and performance? It's not enough to just assemble the right parts and pieces, you want to gain support and sustain it as well. During this session, the speaker will help you identify the right blend of technologies to bring formal and informal learning together. You'll learn how to create a visual snapshot of a high-tech, high-touch development program and receive a template to present your program in a compelling way. You will leave with ideas, insights, and tools to use with social media, mobile support, games, and simulations to sustain learning, so your organization gets the most out of its training dollars, and your learners get what they want. You will understand how you can use high-tech to assess gaps in high-touch skills and learn new approaches to design personalized development programs to address those gaps. Determine how technology can help you gain buy-in and commitment from key stakeholders to achieve measurable results. Basic knowledge of 70-20-10 or formal and informal learning components will maximize the dialogue and learning in this session.

The Global Virtual Classroom 5 Keys to Success

TechKnowledge 2015 TH205
Darlene Christopher | January 15, 2015 | Video

Is your virtual classroom ready for global learners? According to recent ASTD research, globalization is one of the most important trends affecting the workforce. So how can you make sure your virtual classroom training is appropriate for all learners, regardless of their location? When you prepare for a global audience as a facilitator or designer, you need to think globally about every aspect of the training from the learner perspective, and make adjustments geared to those perspectives. During this session you will explore the five key areas for global virtual classroom success: logistics, content, learning styles, rehearsal, and facilitation. You will leave with strategies and tips to successfully design and deliver training for the global virtual classroom. The speaker has designed and delivered hundreds of training sessions via virtual classroom to World Bank Group staff in every region of the world. She will share practical examples from a variety of courses that were converted for delivery in a global virtual classroom.

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