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19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Interview Tip #1: Use Clear and Concise Language

Alan De Back | September 13, 2016 | Video

Alan De Back discusses why using concise and clear language is necessary for any interview.

Interview Tip #2: Listen and Focus

Alan De Back | September 13, 2016 | Video

Hear Alan De Back discuss the importance of listening to and focusing on your interviewer.

Interview Tip #4: Non-Verbal Communication

Alan De Back | September 13, 2016 | Video

Alan De Back explains the importance of body language during an interview.

Interview Tip #3: Voice and Tone

Alan De Back | September 13, 2016 | Video

Alan De Back explains why your voice and tone should match your message.

Communication Skills for Interview Success

Alan De Back | August 12, 2016 | Video

Alan DeBack provides four tips to help you communicate at your best during an interview.

How to Talk About Salary in an Interview

Alan De Back | August 12, 2016 | Video

Hear Alan De Back's six tips for discussing salary during an interview.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

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