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Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Coaching and Mentoring: What’s the Difference?

Clara Von Ins | September 01, 2016 | Podcast

Human Capital Specialist Clara Von Ins interviews Annabelle Reitman to help decipher the key differences between coaching and mentoring. These concepts are often confused for the other, but they each have very distinct purposes. Listen in to discover which program is best for your employee development needs.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

Mentoring (Member Benefit)

Exploring the types and ROI of mentoring
Beverly Kaye | March 01, 2016 | TD at Work

Mentoring can solve a whole host of organizational ills from employee turnover to generalized employee dissatisfaction. This issue describes three mentoring approaches that you can use to install this powerful performance tool in your organization. You will get detailed descriptions of one-on-one mentoring, group mentoring, and virtual mentoring, along with advice on mentor selection and strategies to be successful. A mentoring program planner is also included.

Checklist for New Employee Orientation

Karen Lawson | November 23, 2015 | Tool

Investing in new employees pays big dividends in performance, retention, and engagement. But does your training program cover the essentials of making new hires feel informed, prepared, and supported? Organization development authority and prominent trainer Karen Lawson has created comprehensive new employee orientation workshops to ensure organizational onboarding is done right for the benefit of all employees, regardless of job level or function.   

Mentoring and Coaching Job Aids Sample

October 29, 2015 | Tool

Talented employees are underperforming, and you are charged with setting up a mentoring program for your organization. What are the goals of this program, who are the key stakeholders, and what criteria will you use to select mentors or protégés? Use this outline as a guide to help you build a strong mentoring program within your organization. 

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