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Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

5 qualities of leaders who are winning the war for talent

Sardek Love | April 27, 2016 | Tool

How to maximize retention, productivity, operating revenue, and profitability.

August 2015 TD at Work Job Aid

Beryl Harman, Sue Stein | October 22, 2015 | Tool

What traits do collaborative leaders exhibit, and what are the challenges they can expect to face? In this TD at Work, you will learn what collaborative leadership is, how to create a collaborative environment, when to use collaborative leadership, and the future of collaborative leadership. 

Personalized Learning: Overcoming the Learning and Development Engagement Problem

Cheryl Lasse, Stuart Rogers | August 06, 2015 | Webcast

Two daunting trends—the increasing skills gap and the lack of employee engagement—are affecting the perception of learning and development (L&D) in organizations. Employees, managers, and executives are becoming increasingly disengaged from the L&D department and its offerings. It’s time to turn it around!

Science of Learning 101: The Latest Research on Needs Analysis and Learning Climate

Patti Shank | July 22, 2015 | Article

needs analysisIn “The Science of Training and Development in Organizations: What Matters in Practice,” Eduardo Salas and his fellow authors assert that “decisions about what to train, how to train, and how to implement and evaluate training should be informed by the best information science has to offer.” Specifically, their research examines two steps to be especially critical for pretraining effectiveness: needs analysis and preparation of the learning climate. 

Show Your Work: The Payoffs of Working Out Loud

TechKnowledge 2015 Session: W404
Jane Bozarth | January 14, 2015 | Video

Showing our work-also known as narrating work or working out loud-can solve many problems for organizations, from capturing tacit knowledge to easing transitions when workers depart, to further enabling informal and social learning. This comes not from documenting steps in a process, but by telling what we're doing, watching others do things, and showing others how we did something. In this session we'll explore dozens of real examples of showing work along with the tools and approaches that support it.

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