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Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

Sequencing a Social Selling Tactical Execution

May 03, 2016 | Tool

Adapted from The Art of Modern Sales Management, this tool outlines the tactics you can sequentially execute to establish, manage, and sustain an effective social selling strategy.

How Healthcare Organizations Are Using Social Computing

Jackie Lebihan | February 19, 2016 | Article

Social ComputingIn this post, Jackie explores an award winning social computing platform at OPEN Pediatrics.

Can Social Computing Enhance Social Learning in Healthcare?

Jackie Lebihan | January 22, 2016 | Article

Social learningThis article discuses how social computing tools can enhance social learning in healthcare industries.

August 2015 TD at Work Job Aid

Beryl Harman, Sue Stein | October 22, 2015 | Tool

What traits do collaborative leaders exhibit, and what are the challenges they can expect to face? In this TD at Work, you will learn what collaborative leadership is, how to create a collaborative environment, when to use collaborative leadership, and the future of collaborative leadership. 

New Social Learning 2nd Edition

Chapter 3: Transition and Engage
Tony Bingham, Marcia Conner | June 15, 2015 | Book Chapter

In this chapter you’ll find the guidance you need to move forward in either a central or supporting role for driving a social learning initiative.

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