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Labor Department Leverages Tech to Serve VETS

Mika J. Cross | June 14, 2017 | Article

Connectivity technologies strengthen DOL VETS distributed workforce, culturally speaking, and enable it to provide better service.

Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

August 2015 TD at Work Job Aid

Beryl Harman, Sue Stein | October 22, 2015 | Tool

What traits do collaborative leaders exhibit, and what are the challenges they can expect to face? In this TD at Work, you will learn what collaborative leadership is, how to create a collaborative environment, when to use collaborative leadership, and the future of collaborative leadership. 

State Of The Industry

Laurie Miller, David Frankel | March 12, 2015 | Webcast

Live Online Learning: 3 Keys to Virtual Training

TechKnowledge 2015 FR105
Cindy Huggett | January 16, 2015 | Video

When rolling out live online training to your workforce, what needs to happen to ensure it goes smoothly? This session will cover the three key steps every organization should follow in a virtual training implementation. It will provide practical examples from organizations that have successfully implemented live online training, along with specific tips for success. Whether its a complex blended learning program for a large global audience or only a single synchronous session, proper preparation is essential. Therefore, this highly interactive session will help you prepare your participants, your facilitators, and your technology for live online learning. It will also provide checklists and guidelines that you can put to immediate use.

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