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Live Online Learning: 3 Keys to Virtual Training

TechKnowledge 2015 FR105
Cindy Huggett | January 16, 2015 | Video

When rolling out live online training to your workforce, what needs to happen to ensure it goes smoothly? This session will cover the three key steps every organization should follow in a virtual training implementation. It will provide practical examples from organizations that have successfully implemented live online training, along with specific tips for success. Whether its a complex blended learning program for a large global audience or only a single synchronous session, proper preparation is essential. Therefore, this highly interactive session will help you prepare your participants, your facilitators, and your technology for live online learning. It will also provide checklists and guidelines that you can put to immediate use.

The Global Virtual Classroom 5 Keys to Success

TechKnowledge 2015 TH205
Darlene Christopher | January 15, 2015 | Video

Is your virtual classroom ready for global learners? According to recent ASTD research, globalization is one of the most important trends affecting the workforce. So how can you make sure your virtual classroom training is appropriate for all learners, regardless of their location? When you prepare for a global audience as a facilitator or designer, you need to think globally about every aspect of the training from the learner perspective, and make adjustments geared to those perspectives. During this session you will explore the five key areas for global virtual classroom success: logistics, content, learning styles, rehearsal, and facilitation. You will leave with strategies and tips to successfully design and deliver training for the global virtual classroom. The speaker has designed and delivered hundreds of training sessions via virtual classroom to World Bank Group staff in every region of the world. She will share practical examples from a variety of courses that were converted for delivery in a global virtual classroom.

Innovative Methods From Asia: Four Steps to Improve your Organization

ATD 2014 Session: W302
Etsuko Ogiso | May 07, 2014 | Video

How do you promote creativity and innovation in yourself and your organization? The fate of most companies is determined by the creativity of their people. This session describes four simple steps for facilitating innovation that have been used by many successful companies in Asia. You will have a chance to examine the factors that obstruct innovation in your organization. The concepts are driven by research on how to foster innovation in organizations. The approach is organized into proven techniques and processes for generating new ideas. These ideas are then filtered down to those that are most likely to succeed. They become viable initiatives that create bottom-line business results. This session will include hands-on training that the audience can immediately use to stimulate innovation efforts in their workplace.

Best Practices: Designing Training for a Global Workforce

ATD 2014 Session: W106
Judy Ravin | May 07, 2014 | Video

Globalization demands that leaders navigate a multitude of training styles, each one impacting the degree to which the trainer is able to engage, motivate, and achieve the highest level of skill acquisition and carryover. Trainers at corporations with multinational team members have an additional need: to ensure maximum learning transfer for every member of their diverse team, including those for whom English is a second language. This session provides actionable tools for using language cues—verbal, written, and visual—so trainers can achieve optimal results for both native and non-native English speakers alike. These practices not only level the playing field for all training participants, they also ensure investment in human capital is optimized to its greatest potential. These training techniques will help you subject matter carryover after the training experience, regardless of subject matter content.

Creating Highly Functional Virtual Teams

ATD 2014 Session: W206
Jennifer Hofmann | May 07, 2014 | Video

Can a virtual team be as effective as a co-located team? This is a question that organizations are debating, and the arguments on both sides are very compelling. Factors like work-life balance and organizational savings need to be balanced with the value of face-to-face collaboration and managerial oversight. Whether you personally embrace the concept or not, chances are you will participate as a virtual team member during your career. The reality is, a virtual team can be very effective if the correct conditions are met and maintained. It's about putting together the right personalities, ensuring they have the right tools, and leading the team successfully. After discussing the arguments for and against establishing a virtual team, this workshop will use real life examples to address six key enablers for success.  At the conclusion of the session, you will be able to: identify the profile of an effective virtual team and its players, know how to engage existing team members when selecting new team members, confirm the right technologies and processes are in place to ensure success, create inter-reliability, trust, and teamwork, identify and manage issues before they become destructive, establish credibility while maintaining the right balance of oversight and empowerment, and create team-building opportunities across the distance.

Intercultural Communication: Leaping Over Boundaries

ATD 2014 Session: TU115
Ken Gimm | May 06, 2014 | Video

As organizations become more global, they come across more challenges in intercultural communication. As a result, a wide range of communication problems emerges as individuals come together from different religious, social, ethnic, and educational backgrounds. Unfortunately, a lack of intercultural communication skills deters collaboration. In this session, you will hear how intercultural communication skills training can be applied to people from different countries and cultures. You will learn how to act, communicate, and change your paradigm for synergistic cooperation. You will learn to identify and assess intercultural communication problems in your organization and develop the insight to apply best practices that have been proven in Asia. You will learn: Culture and language are not the main barrier, the common causes of dysfunctional intercultural communication, the transformative skills that enable you to leap over intercultural boundaries, and the best practices in developing cultural intelligence using African, Asian, European, and American examples.

Training the World: Using Archetypes to Create a Practical Global Learning Strategy

ATD 2014 Session: TU206
Richard Mesch | May 06, 2014 | Video

Virtually all large organizations are global, and facing the challenges of creating learning interactions that are beneficial and comprehensible to diverse audiences all over the world. Some organizations take the 'pray' approach, by creating learning for one geography and praying other audiences will get something out of it. Other organizations burn through huge amounts of money creating custom learning for every different geography. Isn't there a better way? Can't effective global learning be created in a way that doesn't break the bank? This session focuses on a pragmatic and reasonable approach to global learning design that utilizes archetypes, focusing as much on the commonalities between learning styles as on the differences. The Global Archetype approach adapts well-established cultural preference models and combines them with insightful learning models. The result is three primary Global Learning Archetypes and six secondary archetypes that allow training to be designed once and used around the world. This session focuses on: how the Global Learning Archetypes were created, how the Archetypes can be translated into design specs that any learning team can use, and how organizations are using the Archetypes to deliver globally while controlling cost.

Four Keys to Working Across Borders

ATD 2014 Session: SU307
Frederick A. Miller | May 04, 2014 | Video

How do you create interactions to improve operational performance and increase problem solving and decision making in teams that work across the globe? Using real-world case studies from their practice with global work-teams and their experiences working in the U.K., the Netherlands, India, Japan, Singapore, China, and the United States, the speakers will describe four behavioral keys that inspire collaboration, enhance productivity, and reduce waste to accelerate achieving results in organizations. You will learn how these four behaviors unleash individual, team, and organization capabilities. These behaviors reduce waste in every interaction, within teams and workgroups, and across differences of culture, nationality, hierarchical level, and organizational affiliation. These behaviors create a standard-work foundation for improving communication and eliminating mistakes and misunderstandings, and they build an environment of trust throughout an organization. You will learn about each one in detail, get examples of their impacts in workplaces around the world, and see how to put them to work to create immediate results in your organization.

CEO Challenge 2014: Human Capital Viewed From the C-Suite

ATD 2014 Session: SU106
Rebecca Ray | May 04, 2014 | Video

What do CEOs really think about human capital? And what do they say are the related strategies to compete and win in today's interconnected, global, and VUCA economy? Hear the highlights of the 2014 The Conference Board CEO Challenge® survey. For more than a dozen years, the Conference Board has asked CEOs to weigh in on the issues that will be uppermost on their minds in the coming year. In 2013, CEOs took a hard look at their own organizations, their leaders, their employees, their customers, their levels of efficiency, and their skills to plot a winning course in a challenging environment. Their number one challenge globally was human capital—greater than government regulation, geopolitical risk, innovation, operational excellence, or a host of important challenges they could have selected. Respondents were less concerned about external factors in the business environment. Instead they were focused on people-driven strategies to counter slow market and economic growth and improve performance. Join the speaker as she describes the results of the CEO Challenge 2014 and the implications for human capital practitioners.

Former OPM Directors on the Future of the Civil Workforce

Government Workforce 2013
September 25, 2013 | Video

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