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Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Bringing Innovation to the Federal Front

Roxy Torres, Paula Ketter | July 12, 2016 | Article

In the July 2016 cover story of The Public Manager, “A Space to Innovate,” we talked with Susannah Fox, chief technology officer at the U.S. Department of Health and Human Services. 

Speaking Tip #1: Put Life in Your Voice

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why putting life in your voice leads to better engagement.

Speaking Tip #2: Record Yourself

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer offers a suggestion for using a simple digital tool to improve your speaking performance.

Speaking Tip #3: It's Not About You

Erik Palmer | June 27, 2016 | Video

In this segment, Erik Palmer explains why speaking is about the audience, not the speaker.

August 2015 TD at Work Job Aid

Beryl Harman, Sue Stein | October 22, 2015 | Tool

What traits do collaborative leaders exhibit, and what are the challenges they can expect to face? In this TD at Work, you will learn what collaborative leadership is, how to create a collaborative environment, when to use collaborative leadership, and the future of collaborative leadership. 

The Futurist Leader

July 01, 2015 | Article

Today’s challenging landscape is the new reality. It requires businesses to embrace new leadership and organizational development approaches in order to be successful. Recognizing emerging patterns will give leaders a great idea of what the future holds. This TD at Work will provide a framework and tools for doing so; it will:

• Define strategic foresight and outline the business imperative for the approach.
• Describe how to leverage both the push and pull of the future.
• Provide guidance on putting strategic foresight into practice.
• Explain how applying the Natural Foresight framework can help you become a futurist leader.

Dealing With Ambiguity During Change

Josh Smith | May 28, 2015 | Webcast

Learn how Health Care Service Corporation (HCSC) developed a hands-on leadership simulation event to prepare leaders to make critical decisions during unprecedented ambiguity and industry change. HCSC is the largest customer-owned health insurer in the United States and fourth largest overall, operating through its Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas.

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