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Veterans Health Administration: Meeting the Learning Challenge

Roxy Torres | January 18, 2017 | Article

Jim Warner, chief learning officer for the Veterans Health Administration, talks about what it takes to maintain and deliver learning on a massive scale.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

The Science of Learning E-Book

Patti Shank | October 19, 2016 | Book Chapter

Exclusive for ATD members: This compilation of Patti Shank's work covers a variety of science of learning topics, from foundational concepts to the changing nature of work.

Sales Coaching Process Job Aid

February 01, 2016 | Tool

Follow this step-by-step process to coach your sales staff. The sales coaching process works as a cycle, so keep checking in on your salespeople and observing their performance. Once the cycle is complete, begin the process again.

Competency-Based Sales Onboarding Plan

January 06, 2016 | Tool

Based on the new ATD World-Class Sales Competency Model, this is an adaptation of the template developed by Robby Halford as the blueprint for a new competency-based sales onboarding program at his organization. Simply download this Excel template and begin creating a plan to get your sales reps ramped up fast.

OPM Looks to the Future

Michele Rhoades | October 30, 2015 | Video

On September 10, 2015 Beth Cobert, acting director of the U.S. Office of Personnel Management addressed the Government Workforce Learning Innovations Conference about the challenges faced by today's government managers and employees and the future of the federal workforce.  

Sea Change in the Container Shipping Business

Maersk Line–A.P. Moller Maersk: 2015 BEST Award Winner, #4
Jennifer J. Salopek | October 28, 2015 | Article

The learning department had to transform itself before assisting with a change effort elsewhere in the company.

Brewing Up a New Tradition

MillerCoors: 2015 BEST Award Winner, #5
Paul Harris | October 28, 2015 | Article

The urgent need to compete against an industry Goliath prompted two established brewing companies to join forces. Then they had to jump-start a culture of learning.

IBM Corporation

2015 BEST Award Winner, #25
ATD Staff | October 28, 2015 | Article

IBM’s leadership has, in recent years, been seeking to transform client experiences by altering the company’s new-hire experience, sales training, and new manager
and executive training.

Florida Blue, Florida’s Blue Cross and Blue Shield Plan

2015 BEST Award Winner, #17
ATD Staff | October 28, 2015 | Article

Despite the changes transforming the healthcare industry during the past few years, insurance carrier Florida Blue's talent development team has continued offering an innovative suite of learning and development programs, giving employees something solid on which to build their careers.

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