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Critical Competencies for 21st Century Leaders (Member Benefit)

Lou Russell | November 17, 2017 | TD at Work

The scope of leaders’ responsibilities is constantly evolving, yet certain core competencies remain the same. Find out which essential skills are crucial for effective leadership, and how to build them in today’s fast-paced, budget-strained work environments.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | November 17, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | November 17, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

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