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Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

The Science of Learning E-Book

Patti Shank | October 19, 2016 | Book Chapter

Exclusive for ATD members: This compilation of Patti Shank's work covers a variety of science of learning topics, from foundational concepts to the changing nature of work.

Interactive E-Learning Design With Sketching and Prototyping (Part 4): Sketching

Ethan Edwards | March 04, 2016 | Video

Ethan Edwards presented "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, at ATD's TechKnowledge conference in Las Vegas. In this segment, Ethan Edwards discusses how instructional designers can use sketching to design e-learning programs. The video is a portion of his presentation at TechKnowledge, "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, in Las Vegas.

Games, Gamification and Innovative Learning Techniques

Karl M. Kapp | February 03, 2016 | Tool

Games, gamification and game-based learning have entered into the vocabulary of trainers, elearning developers and instructional designers around the global in the past few years. While the use of games for learning seems like a good match, questions arise. How should games be integrated into the curriculum? Can attitudes and behavior change result from playing a game? What elements of games can learning designers borrow from game designers?  The answer to these questions can be found in the research on game-based learning. 

Infographic: Leaders as Teachers Research Report

Engaging Employees in High-Performance Learning
ATD Research | February 01, 2016 | Tool

In Leaders as Teachers: Engaging Employees in High-Performance Learning the Association for Talent Development (ATD) and the Institute for Corporate Productivity (i4cp) partnered to identify and explore what high-performance organizations are doing to derive the greatest benefits from leader-as-teacher (LAT) programs. This Infographic visually captures the results of the research.

Sales Coaching Process Job Aid

February 01, 2016 | Tool

Follow this step-by-step process to coach your sales staff. The sales coaching process works as a cycle, so keep checking in on your salespeople and observing their performance. Once the cycle is complete, begin the process again.

Can Social Computing Enhance Social Learning in Healthcare?

Jackie Lebihan | January 22, 2016 | Article

Social learningThis article discuses how social computing tools can enhance social learning in healthcare industries.

Competency-Based Sales Onboarding Plan

January 06, 2016 | Tool

Based on the new ATD World-Class Sales Competency Model, this is an adaptation of the template developed by Robby Halford as the blueprint for a new competency-based sales onboarding program at his organization. Simply download this Excel template and begin creating a plan to get your sales reps ramped up fast.

Sea Change in the Container Shipping Business

Maersk Line–A.P. Moller Maersk: 2015 BEST Award Winner, #4
Jennifer J. Salopek | October 28, 2015 | Article

The learning department had to transform itself before assisting with a change effort elsewhere in the company.

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