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19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

Managing Generational Differences

Kevin Sheridan | June 14, 2016 | Video

In this video, Kevin Sheridan describes the importance of understanding generational differences and accepting that your management style must be flexible to be successful as a manager. 

Soft Skills Are Human Skills: Traits of a Good Manager

Elad Levinson | April 28, 2016 | Video

Elad Levinson describes why it's important for managers to demonstrate a genuine interest and care for their team.

5 qualities of leaders who are winning the war for talent

Sardek Love | April 27, 2016 | Tool

How to maximize retention, productivity, operating revenue, and profitability.

A Case Study of Global Talent Development Best Practices

Chan Lee | March 17, 2016 | Tool

Global leadership is the mega-competency that enables professionals to perform successfully in cross-cultural situations.
Global leaders succeed in contexts where the successful outcome of their jobs, roles, positions, or tasks depends on dealing with an unfamiliar set of cultural norms or multiple sets of them.

Triggers: Becoming the Person We Want to Be

Marshall Goldsmith | December 14, 2015 | Webcast

Marshall Goldsmith is the world’s authority in helping successful leaders achieve positive, lasting behavior. In this fast-paced, interactive webcast, he will share his insights on why we don’t become the person we want to be—why change is so difficult for all of us.

Appreciation in the Workplace: What It Does (and Doesn’t Do) for Your Organization

Paul White | September 25, 2015 | Webcast

While employee recognition programs can be effective in acknowledging achievements and performance, they are not successful in helping individuals feel appreciated at work. Senior leaders can learn the foundational issues necessary for employees to feel truly valued and create a more positive work environment, which has been shown to have numerous benefits for the organization's functioning. Be prepared to challenge your thinking about employee recognition and communicating appreciation in the workplace. You will also receive practical action steps to help make a culture of appreciation a reality in your organization.

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