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19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

Interview Tip #1: Use Clear and Concise Language

Alan De Back | September 13, 2016 | Video

Alan De Back discusses why using concise and clear language is necessary for any interview.

Interview Tip #2: Listen and Focus

Alan De Back | September 13, 2016 | Video

Hear Alan De Back discuss the importance of listening to and focusing on your interviewer.

Interview Tip #4: Non-Verbal Communication

Alan De Back | September 13, 2016 | Video

Alan De Back explains the importance of body language during an interview.

Interview Tip #3: Voice and Tone

Alan De Back | September 13, 2016 | Video

Alan De Back explains why your voice and tone should match your message.

Communication Skills for Interview Success

Alan De Back | August 12, 2016 | Video

Alan DeBack provides four tips to help you communicate at your best during an interview.

How to Talk About Salary in an Interview

Alan De Back | August 12, 2016 | Video

Hear Alan De Back's six tips for discussing salary during an interview.

Managing Generational Differences

Kevin Sheridan | June 14, 2016 | Video

In this video, Kevin Sheridan describes the importance of understanding generational differences and accepting that your management style must be flexible to be successful as a manager. 

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