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19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

Managing Generational Differences

Kevin Sheridan | June 14, 2016 | Video

In this video, Kevin Sheridan describes the importance of understanding generational differences and accepting that your management style must be flexible to be successful as a manager. 

Soft Skills Are Human Skills: Traits of a Good Manager

Elad Levinson | April 28, 2016 | Video

Elad Levinson describes why it's important for managers to demonstrate a genuine interest and care for their team.

Triggers: Becoming the Person We Want to Be

Marshall Goldsmith | December 14, 2015 | Webcast

Marshall Goldsmith is the world’s authority in helping successful leaders achieve positive, lasting behavior. In this fast-paced, interactive webcast, he will share his insights on why we don’t become the person we want to be—why change is so difficult for all of us.

Appreciation in the Workplace: What It Does (and Doesn’t Do) for Your Organization

Paul White | September 25, 2015 | Webcast

While employee recognition programs can be effective in acknowledging achievements and performance, they are not successful in helping individuals feel appreciated at work. Senior leaders can learn the foundational issues necessary for employees to feel truly valued and create a more positive work environment, which has been shown to have numerous benefits for the organization's functioning. Be prepared to challenge your thinking about employee recognition and communicating appreciation in the workplace. You will also receive practical action steps to help make a culture of appreciation a reality in your organization.

Dealing With Ambiguity During Change

Josh Smith | May 28, 2015 | Webcast

Learn how Health Care Service Corporation (HCSC) developed a hands-on leadership simulation event to prepare leaders to make critical decisions during unprecedented ambiguity and industry change. HCSC is the largest customer-owned health insurer in the United States and fourth largest overall, operating through its Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas.

ATD Reveals New World-Class Sales Competency Model

Reza Sisakhti | April 29, 2015 | Article

The updated model is based on comprehensive research on evolving trends and practices in sales.

Accelerate your Executive Career through Personal Branding and Marketing Yourself

Rita Allen | April 14, 2015 | Webcast

The term marketing makes most people think of products, services, and commodities. How about marketing ourselves—our talents, accomplishments, and value—inside our organization and within our profession, industry, and community? Are you or your staff members comfortable talking about yourselves in this way? More importantly, are you prepared to talk about yourself in this way—packaging your talents and accomplishments, showcasing them, leveraging them, and presenting them to your organization and community? Identifying, creating, and articulating a personal brand empowers people to own their career and seize opportunities. Personal branding and the ability to market ourselves is an essential ingredient for successful career management. Learn how to create a framework to embrace and develop this core competency.

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