Please wait a few seconds while your cart is being loaded.

Login to see membership pricing and/or to see items you may have added using another computer or device

Please Wait...

To view or add items to your Wish List, please log in.

Not yet an ATD registered user? Click here to register.
Already registered? Click here to log in.

19 Ways to Be a Bad Boss

Kevin Sheridan | September 28, 2017 | Video

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Managing Generational Differences

Kevin Sheridan | June 14, 2016 | Video

In this video, Kevin Sheridan describes the importance of understanding generational differences and accepting that your management style must be flexible to be successful as a manager. 

Soft Skills Are Human Skills: Traits of a Good Manager

Elad Levinson | April 28, 2016 | Video

Elad Levinson describes why it's important for managers to demonstrate a genuine interest and care for their team.

Sales Coaching Process Job Aid

February 01, 2016 | Tool

Follow this step-by-step process to coach your sales staff. The sales coaching process works as a cycle, so keep checking in on your salespeople and observing their performance. Once the cycle is complete, begin the process again.

Competency-Based Sales Onboarding Plan

January 06, 2016 | Tool

Based on the new ATD World-Class Sales Competency Model, this is an adaptation of the template developed by Robby Halford as the blueprint for a new competency-based sales onboarding program at his organization. Simply download this Excel template and begin creating a plan to get your sales reps ramped up fast.

Triggers: Becoming the Person We Want to Be

Marshall Goldsmith | December 14, 2015 | Webcast

Marshall Goldsmith is the world’s authority in helping successful leaders achieve positive, lasting behavior. In this fast-paced, interactive webcast, he will share his insights on why we don’t become the person we want to be—why change is so difficult for all of us.

Sea Change in the Container Shipping Business

Maersk Line–A.P. Moller Maersk: 2015 BEST Award Winner, #4
Jennifer J. Salopek | October 28, 2015 | Article

The learning department had to transform itself before assisting with a change effort elsewhere in the company.

Please Wait

Please wait while we are getting your account information.