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Labor Department Leverages Tech to Serve VETS

Mika J. Cross | June 14, 2017 | Article

Connectivity technologies strengthen DOL VETS distributed workforce, culturally speaking, and enable it to provide better service.

Effective Sales Coaching Questions Job Aid

ATD Staff | April 04, 2017 | Tool

This is a list of questions that your salespeople may not be given any consideration to and will help them avoid painful surprises from their clients. They are broken down by the critical elements found in a smart strategic opportunity plan. Questions like these require some time to prepare, and should not be used randomly or haphazardly. They should be used only when preparing for a high impact strategic opportunity planning meeting about one of your targeted accounts.

Sales Coaching Process Job Aid

February 01, 2016 | Tool

Follow this step-by-step process to coach your sales staff. The sales coaching process works as a cycle, so keep checking in on your salespeople and observing their performance. Once the cycle is complete, begin the process again.

ATD Reveals New World-Class Sales Competency Model

Reza Sisakhti | April 29, 2015 | Article

The updated model is based on comprehensive research on evolving trends and practices in sales.

State Of The Industry

Laurie Miller, David Frankel | March 12, 2015 | Webcast

Live Online Learning: 3 Keys to Virtual Training

TechKnowledge 2015 FR105
Cindy Huggett | January 16, 2015 | Video

When rolling out live online training to your workforce, what needs to happen to ensure it goes smoothly? This session will cover the three key steps every organization should follow in a virtual training implementation. It will provide practical examples from organizations that have successfully implemented live online training, along with specific tips for success. Whether its a complex blended learning program for a large global audience or only a single synchronous session, proper preparation is essential. Therefore, this highly interactive session will help you prepare your participants, your facilitators, and your technology for live online learning. It will also provide checklists and guidelines that you can put to immediate use.

MOOCs Research Whitepaper

Expanding the Scope of Organizational Learning
ATD Research | December 23, 2014 | Whitepaper

A summary of our research report on how MOOCs (massive open online courses) are being used for organizational learning.

Sales Coaching Plan

November 01, 2014 | Tool

This template includes an assessment of current objectives and status for the player, as well as a post-observation session assessment for coaching. 

Creating Highly Functional Virtual Teams

ATD 2014 Session: W206
Jennifer Hofmann | May 07, 2014 | Video

Can a virtual team be as effective as a co-located team? This is a question that organizations are debating, and the arguments on both sides are very compelling. Factors like work-life balance and organizational savings need to be balanced with the value of face-to-face collaboration and managerial oversight. Whether you personally embrace the concept or not, chances are you will participate as a virtual team member during your career. The reality is, a virtual team can be very effective if the correct conditions are met and maintained. It's about putting together the right personalities, ensuring they have the right tools, and leading the team successfully. After discussing the arguments for and against establishing a virtual team, this workshop will use real life examples to address six key enablers for success.  At the conclusion of the session, you will be able to: identify the profile of an effective virtual team and its players, know how to engage existing team members when selecting new team members, confirm the right technologies and processes are in place to ensure success, create inter-reliability, trust, and teamwork, identify and manage issues before they become destructive, establish credibility while maintaining the right balance of oversight and empowerment, and create team-building opportunities across the distance.

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