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Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | November 17, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

The 8 Mistakes That Keep Your E-Learning From Being Taken Seriously (Part 1): Unaligned

Clark Quinn | May 05, 2017 | Video

Clark Quinn presented his session The 8 Mistakes That Keep Your E-Learning From Being Taken Seriously on January 11, 2017 at TK 2017. In this segment, he explains how e-learning designers are not aligning their designs with what is really needed.

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

The Science of Learning E-Book

Patti Shank | October 19, 2016 | Book Chapter

Exclusive for ATD members: This compilation of Patti Shank's work covers a variety of science of learning topics, from foundational concepts to the changing nature of work.

Preparing for a Presidential Transition: The Practical Guide

Roxy Torres | July 28, 2016 | Article

David Eagles outlines three things all agencies should keep an eye on during a major transition. 

Interactive E-Learning Design With Sketching and Prototyping (Part 5): Prototyping and Conclusion

Ethan Edwards | March 04, 2016 | Video

Ethan Edwards presented "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, at ATD's TechKnowledge conference in Las Vegas. In this segment, Ethan Edwards discusses how instructional designers can use storyboards to design e-learning programs. The video is a portion of his presentation at TechKnowledge, "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, in Las Vegas.

Interactive E-Learning Design With Sketching and Prototyping (Part 4): Sketching

Ethan Edwards | March 04, 2016 | Video

Ethan Edwards presented "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, at ATD's TechKnowledge conference in Las Vegas. In this segment, Ethan Edwards discusses how instructional designers can use sketching to design e-learning programs. The video is a portion of his presentation at TechKnowledge, "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, in Las Vegas.

Interactive E-Learning Design With Sketching and Prototyping (Part 2): Interaction

Ethan Edwards | March 04, 2016 | Video

Ethan Edwards presented "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, at ATD's TechKnowledge conference in Las Vegas. In this segment, Ethan Edwards discusses how an instructional designer can build strong instructional interactivity. The video is a portion of his presentation at TechKnowledge, "Interactive E-Learning Design With Sketching and Protoyping," filmed January 14, 2016, in Las Vegas.

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