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Coaching for Extraordinary Results

The ROI of Executive Coaching
October 18, 2017 | Book Chapter

Coaching for Extraordinary Results: The ROI of Executive Coaching

Coaching for Extraordinary Results

Case Study Global Telecom Firm
October 18, 2017 | Book Chapter

In this case study, Global Telecom Firm's coaching program gets unexpected results.

Lead With Your Customer

Chapter 04: Using the World-Class Excellence Model to Transform Your Business
Mark David Jones, J. Jeff Kober | October 18, 2017 | Book Chapter

This chapter introduces the World Class Excellence Model to demonstrate the relationships between the various crucial components that bridge the corporate culture and the organizational brand, and in turn enable you to more completely understand and satisfy your customers.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | October 18, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | October 18, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

Labor Department Leverages Tech to Serve VETS

Mika J. Cross | June 14, 2017 | Article

Connectivity technologies strengthen DOL VETS distributed workforce, culturally speaking, and enable it to provide better service.

Training's Role in Government Cybersecurity

Roxy Torres | April 18, 2017 | Article

As the executive director of the Mississippi Department of Information Technology, Craig Orgeron makes sure agencies have the cybersecurity tools they need.

How to Influence Employees to Maximize Resources

Richard Moore | February 17, 2017 | Article

Leaders at the Tennessee Valley Authority discovered three key actions leaders can take to influence employees to care about agency initiatives.

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