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Coaching for Extraordinary Results

The ROI of Executive Coaching
October 17, 2017 | Book Chapter

Coaching for Extraordinary Results: The ROI of Executive Coaching

Coaching for Extraordinary Results

Case Study Global Telecom Firm
October 17, 2017 | Book Chapter

In this case study, Global Telecom Firm's coaching program gets unexpected results.

Lead With Your Customer

Chapter 04: Using the World-Class Excellence Model to Transform Your Business
Mark David Jones, J. Jeff Kober | October 17, 2017 | Book Chapter

This chapter introduces the World Class Excellence Model to demonstrate the relationships between the various crucial components that bridge the corporate culture and the organizational brand, and in turn enable you to more completely understand and satisfy your customers.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | October 17, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | October 17, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

Freese and Nichols Vol 2 Issue 1

ATD Staff | October 17, 2017 | Tool

Creating and filling a leadership pipeline is a common challenge across organizations, especially for C-suite positions. A report completed by Stanford Graduate School of Business found that many “companies do not have an actionable process in place to select senior executives.” Freese and Nichols, a consulting firm for infrastructure projects (including engineering, construction, and architectural work), was no exception prior to 2010.  

The Science of Learning ebook, Volume 2

Patti Shank | September 13, 2017 | Tool

Exclusive for ATD members: This collection of Patti Shank's work covers a variety of science of learning topics, from cognitive load to learning myths.

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

MWH Global: A Multi-Faceted Approach to Reduce Turnover

ATD Research | August 15, 2017 | Tool

Learn how MWH Global developed a program to improve employee retention.

Job Aid Designing for Attention and Learning

Patti Shank | August 09, 2017 | Tool

This job aid looks at how you can design instruction that works within the limits of attention and memory and build learning that transfers to the workplace.

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