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Facilitation Basics

Chapter 1-5
Donald V. McCain, Deborah D. Tobey | October 06, 2015 | Book Chapter

Use facilitation techniques to communicate salient concepts successfully and help ensure the transfer of learning. Facilitation Basics details the principles of learning facilitation and how you apply them to a real-life classroom setting. You will learn how to create a learning climate, incorporate group activities, manage difficult participants, use media to support your messages, and assess end-of-program results.

New Social Learning 2nd Edition

Chapter 3: Transition and Engage
Tony Bingham, Marcia Conner | June 15, 2015 | Book Chapter

In this chapter you’ll find the guidance you need to move forward in either a central or supporting role for driving a social learning initiative.

E-Learning Fundamentals

Chapter 9: The Development Phase: Writing the Course
Diane Elkins, Desirée Pinder | June 01, 2015 | Book Chapter

E-Learning Fundamentals
Chapter 9: The Development Phase: Writing the Course This chapter walks you through the process of getting your information and ideas in writing so you can make technology meet the objectives of your course.

E-Learning Fundamentals

Chapter 2: Developing an E-Learning Strategy
Diane Elkins, Desirée Pinder | June 01, 2015 | Book Chapter

This chapter helps identify the questions you need to ask and the process to follow to determine if e-learning is a good solution, the best way to approach it, and how to get everyone on board.

Measuring the Success of Leadership Development Chapter Ten

Patti P. Phillips, Rebecca Ray, Jack J. Phillips | May 22, 2015 | Book Chapter

Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders.

Measuring the Success of Leadership Development Chapter One

Patti P. Phillips, Jack J. Phillips, Rebecca Ray | May 22, 2015 | Book Chapter

Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders.

Data Driven: How Performance Analytics Delivers Extraordinary Sales Results

Book Sampler (Table of Contents, Preface, Chapter 1)
Jenny Dearborn | February 24, 2015 | Book Chapter

A "how-to" guide to boosting sales through predictive and prescriptive analytics.

Organization Development Fundamentals

Chapter 1: Introduction
William J. Rothwell | January 02, 2015 | Book Chapter

Chapter 1 of Organization Development Fundamentals defines the terms change management (CM) and organization development (OD), explains why CM and OD are important, and describes the history of the two practices.

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