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Coaching for Extraordinary Results

The ROI of Executive Coaching
October 18, 2017 | Book Chapter

Coaching for Extraordinary Results: The ROI of Executive Coaching

Coaching for Extraordinary Results

Case Study Global Telecom Firm
October 18, 2017 | Book Chapter

In this case study, Global Telecom Firm's coaching program gets unexpected results.

Lead With Your Customer

Chapter 04: Using the World-Class Excellence Model to Transform Your Business
Mark David Jones, J. Jeff Kober | October 18, 2017 | Book Chapter

This chapter introduces the World Class Excellence Model to demonstrate the relationships between the various crucial components that bridge the corporate culture and the organizational brand, and in turn enable you to more completely understand and satisfy your customers.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | October 18, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | October 18, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

Lead With Your Customers

Mark David Jones, J. Jeff Kober | August 30, 2017 | Book Chapter

Writing Better Learning Objectives Job Aid

Patti Shank | December 01, 2016 | Job Aid

Well-written learning objectives get training off to a beneficial start because they tell us what content, activities, and assessments are needed. The more precisely learning objectives are written, the easier it is to write focused instruction. This job aid will help you write better, more focused learning objectives for you next training program.

The Science of Learning E-Book

Patti Shank | October 19, 2016 | Book Chapter

Exclusive for ATD members: This compilation of Patti Shank's work covers a variety of science of learning topics, from foundational concepts to the changing nature of work.

Job Aid: How Cognitive Load Creates Better Instruction

Patti Shank | September 20, 2016 | Job Aid

Don’t waste learners’ time on unnecessary information! This job aid gives instructional designers a quick overview of cognitive load and provides quick principles to help eliminate extraneous cognitive load.

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