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Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Exclusive Insights on Performance Management for Leadership Development

Clara Von Ins | July 18, 2016 | Podcast

Human Capital Specialist Clara Von Ins interviews Pat McLagan and Rick Rittmaster to uncover overlooked observations about the direction that performance management is headed in 2016 and beyond. Listen in for critical observations that all organizations must consider to ensure all leaders, talent developers, and direct service employees are prepared for this shift.  

New Approaches to Performance Management

ATD Staff | April 20, 2016 | Podcast

Bill Sheridan, founder of Metris group and human capital expert, is interviewed by Christine Edmond on topics including organizational change, talent management issues, and advice for modifying or producing employee performance reviews.

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