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Case Study: How to Redesign Training for Better Performance

Clara Von Ins | December 06, 2016 | Podcast

Amanda Painter shares insights on how Florida Blue redesigned a training program to meet increasing healthcare demands. Florida Blue empowered their new call center sales agents with the skills and product knowledge needed for success in the changing industry. This was done by updating their Sales Talent Management Program (STMP).  For the complete case on Florida Blue, visit casebycase.td.org.

Writing Better Learning Objectives Job Aid

Patti Shank | December 01, 2016 | Job Aid

Well-written learning objectives get training off to a beneficial start because they tell us what content, activities, and assessments are needed. The more precisely learning objectives are written, the easier it is to write focused instruction. This job aid will help you write better, more focused learning objectives for you next training program.

Job Aid: How Cognitive Load Creates Better Instruction

Patti Shank | September 20, 2016 | Job Aid

Don’t waste learners’ time on unnecessary information! This job aid gives instructional designers a quick overview of cognitive load and provides quick principles to help eliminate extraneous cognitive load.

What's Next? An Interview With Edwin Mouriño

Edwin Mouriño-Ruiz | September 13, 2016 | Podcast

Edwin Mouriño discusses evolving human capital trends and their implication for senior talent development leaders.

Coaching and Mentoring: What’s the Difference?

Clara Von Ins | September 01, 2016 | Podcast

Human Capital Specialist Clara Von Ins interviews Annabelle Reitman to help decipher the key differences between coaching and mentoring. These concepts are often confused for the other, but they each have very distinct purposes. Listen in to discover which program is best for your employee development needs.

Leadership Diary Podcast Series: Interview With Rob DeMartini

Paul Butler | August 10, 2016 | Podcast

Paul Butler interviews Rob DeMartini, CEO at New Balance, about global leadership challenges and what C-suite executives seek from their talent development and HR leaders.

Exploring Cognitive Load

Justin Brusino, Patti Shank | August 02, 2016 | Podcast

Justin Brusino and Patti Shank explore the topic of cognitive load and learning. Patti explains different types of cognitive load and what learning professionals can do to utilize this concept to improve their learning solutions.

Leadership Diary Podcast Series: Interview With Michelle Stacy

Paul Butler | July 21, 2016 | Podcast

Paul Butler interviews Michelle Stacy, former executive at Gillette, P&G, and Keurig, about building a leadership brand, unifying a diverse team, and leading with intention.

Exclusive Insights on Performance Management for Leadership Development

Clara Von Ins | July 18, 2016 | Podcast

Human Capital Specialist Clara Von Ins interviews Pat McLagan and Rick Rittmaster to uncover overlooked observations about the direction that performance management is headed in 2016 and beyond. Listen in for critical observations that all organizations must consider to ensure all leaders, talent developers, and direct service employees are prepared for this shift.  

Building Expertise

Justin Brusino, Patti Shank | June 21, 2016 | Podcast

Justin Brusino, community manager for the Science of Learning, talks with researcher and analyst Patti Shank about some myths around growing expertise and how L&D can improve expertise in their learners.

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