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Best Practices: Designing Training for a Global Workforce

ATD 2014 Session: W106
Judy Ravin | May 07, 2014 | Video

Globalization demands that leaders navigate a multitude of training styles, each one impacting the degree to which the trainer is able to engage, motivate, and achieve the highest level of skill acquisition and carryover. Trainers at corporations with multinational team members have an additional need: to ensure maximum learning transfer for every member of their diverse team, including those for whom English is a second language. This session provides actionable tools for using language cues—verbal, written, and visual—so trainers can achieve optimal results for both native and non-native English speakers alike. These practices not only level the playing field for all training participants, they also ensure investment in human capital is optimized to its greatest potential. These training techniques will help you subject matter carryover after the training experience, regardless of subject matter content.

CEO Challenge 2014: Human Capital Viewed From the C-Suite

ATD 2014 Session: SU106
Rebecca Ray | May 04, 2014 | Video

What do CEOs really think about human capital? And what do they say are the related strategies to compete and win in today's interconnected, global, and VUCA economy? Hear the highlights of the 2014 The Conference Board CEO Challenge® survey. For more than a dozen years, the Conference Board has asked CEOs to weigh in on the issues that will be uppermost on their minds in the coming year. In 2013, CEOs took a hard look at their own organizations, their leaders, their employees, their customers, their levels of efficiency, and their skills to plot a winning course in a challenging environment. Their number one challenge globally was human capital—greater than government regulation, geopolitical risk, innovation, operational excellence, or a host of important challenges they could have selected. Respondents were less concerned about external factors in the business environment. Instead they were focused on people-driven strategies to counter slow market and economic growth and improve performance. Join the speaker as she describes the results of the CEO Challenge 2014 and the implications for human capital practitioners.

Four Keys to Working Across Borders

ATD 2014 Session: SU307
Frederick A. Miller | May 04, 2014 | Video

How do you create interactions to improve operational performance and increase problem solving and decision making in teams that work across the globe? Using real-world case studies from their practice with global work-teams and their experiences working in the U.K., the Netherlands, India, Japan, Singapore, China, and the United States, the speakers will describe four behavioral keys that inspire collaboration, enhance productivity, and reduce waste to accelerate achieving results in organizations. You will learn how these four behaviors unleash individual, team, and organization capabilities. These behaviors reduce waste in every interaction, within teams and workgroups, and across differences of culture, nationality, hierarchical level, and organizational affiliation. These behaviors create a standard-work foundation for improving communication and eliminating mistakes and misunderstandings, and they build an environment of trust throughout an organization. You will learn about each one in detail, get examples of their impacts in workplaces around the world, and see how to put them to work to create immediate results in your organization.

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