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Critical Competencies for 21st Century Leaders (Member Benefit)

Lou Russell | November 20, 2017 | TD at Work

The scope of leaders’ responsibilities is constantly evolving, yet certain core competencies remain the same. Find out which essential skills are crucial for effective leadership, and how to build them in today’s fast-paced, budget-strained work environments.

Freese and Nichols Vol 2 Issue 1

ATD Staff | November 20, 2017 | Tool

Creating and filling a leadership pipeline is a common challenge across organizations, especially for C-suite positions. A report completed by Stanford Graduate School of Business found that many “companies do not have an actionable process in place to select senior executives.” Freese and Nichols, a consulting firm for infrastructure projects (including engineering, construction, and architectural work), was no exception prior to 2010.  

Lead With Your Customer

Chapter 04: Using the World-Class Excellence Model to Transform Your Business
Mark David Jones, J. Jeff Kober | November 20, 2017 | Book Chapter

This chapter introduces the World Class Excellence Model to demonstrate the relationships between the various crucial components that bridge the corporate culture and the organizational brand, and in turn enable you to more completely understand and satisfy your customers.

Leaders Open Doors, 2nd Edition

Chapter 1: Introducing Open-Door Leadership
Bill Treasurer | November 20, 2017 | Book Chapter

The Preface of Leaders Open Doors, 2nd Edition describes what inspired author Bill Treasurer to write this book. Chapter 1 introduces the concept of open-door leadership, or leadership that creates opportunity for others.

Lead With Your Customer

Chapter 01: Your Customer Really Is the Key
Mark David Jones, J. Jeff Kober | November 20, 2017 | Book Chapter

What creates a successful organization? This chapter introduces The Chain Reaction of Excellence Model, a proven process that makes a successful organization.

Essential Account Planning Report Card

Roxy Torres | August 02, 2017 | Tool

This tool will help you assess your organization’s efforts in each of the five keys for successful strategic account planning.

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