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Reports on two surveys related to industrial management. Ten attributes of a good workplace according to employees; Foreign language global managers need to master to ensure business success during the next 20 years.
Presents the sculpture created by New York City artist Mierle Laderman Ukeles titled 'Ceremonial Arch Honoring Service Workers in the New Service Economy.'
Discusses the three distinct strategic roles for occupational training. Provision of training that equips important managers to plan strategically, to think strategically and to understand key strategic issues; Becoming involved in the formulation of strategic plans either directly through personal participation or indirectly through senior management; Identification and implementation of training programs that explicitly support strategic plans.
Presents 23 ideas personnel trainers can use to create communications comfort and to engender clarity in the organization and in themselves. Getting rid of built-in, structural barriers; Taking a look at organizational architecture and the proximity and ease with which people can communicate; Use of technology to assist, but not substitute for, genuine communication.
Introduces equipment and supplies related to occupational training. Apple Computer Inc.'s Macintosh Portable and Macintosh IIci microcomputers; Toshiba America Information Systems Inc.'s T3200SX portable PC; Telex Communications' Model 5080-120 LCD display panel.
Discusses the need for human resource strategies to become more flexible and more creative in order to accommodate dual-career couples in the 21st century. Fringe benefits demanded by dual-career employees; Prevention of turnover in a shrinking labor market; Career-planning alternatives.
Presents a case of a successful project review meeting and tips for planning one. Purpose of a project review meeting; Specific questions to consider before the meeting; Guidelines for the meeting; Debriefing after the meeting.
Features the views of four executives on the role of training in designing computerized systems. Roy W. Walters of Roy W. Walters & Associates; Richie Herink of Leading-Age Action Programs, IBM Corp.; Ellen Malasky, private consultant; Roberts T. Jones of the U.S. Department of Labor.
Discusses the need for the androgynous manager model for managerial and organizational effectiveness. Contemporary role models of androgynous leadership and management; Transactional realities at the executive level; Service economy and the servant leadership style; 21st century's paradigm for productive performance.
Reviews the book 'Managing As a Performing Art: New Ideas for a World of Chaotic Change,' by Peter B. Vaill.
ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.
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