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Filtered By: X (remove/delete) 1994   Clear All

Books December 1994

Theresa Minton-Eversole | December 01, 1994 | TD Magazine Archive

Reviews the book `Ben & Jerry's: The Inside Scoop,' by Fred `Chico' Lager.

Reinventing the profession

Patricia A. Gallagan | December 01, 1994 | TD Magazine Archive

Looks at the effect of global competition on the job description of personnel trainers. Notion of high performance work; Role of learning; Changes in the learning environment; Push from technology; Management of perpetual change; Changes in roles and skills; Questions amidst upheaval.

People skills still a sales basic

Catherine M. Petrini | December 01, 1994 | TD Magazine Archive

Comments on the importance of people skills in effective salespeople. Overlooked quality; Common trait of effective communicators; Comments from Michael Leimbach, director of research for Wilson Learning in Eden Prairie, Minnesota.

Soundbite December 1994

Catherine M. Petrini | December 01, 1994 | TD Magazine Archive

Presents a quote from United States Secretary of labor Robert B. Reich's testimony before the Senate Committee on labor and Human Resources last October 1994.

Privacy after hours

Catherine M. Petrini | December 01, 1994 | TD Magazine Archive

Presents survey findings released in conjunction with the documentary film `Off Limits: Your Health, Your Job, Your Privacy.' Workplace privacy; Computerized health records.

One person fights the training battle

Ben Britt | December 01, 1994 | TD Magazine Archive

Offers advice to solo trainers. Need for preparation; Use of documentation; Establishment of a control or an untrained group.

The power of sales coaching

Kevin J. Corcoran | December 01, 1994 | TD Magazine Archive

Presents several ways to make effective sales coaching a part of one's training organization's daily work life. Barriers to effective sales coaching; Specific strategies; Problems contributing to ineffective sales; Role of training.

Telecommuting road map

Haidee Allerton | December 01, 1994 | TD Magazine Archive

Reports on a free checklist of 25 items on the potential pitfalls of in telecommuting programs from the publisher of `Telecommuting Review.'

Program in a box

Haidee Allerton | December 01, 1994 | TD Magazine Archive

Features the `Diversity Tool Kit,' written by Lee Gardenswartz and published by Irwin Professional Publishing.

Pocket guide to quality

Haidee Allerton | December 01, 1994 | TD Magazine Archive

Presents the booklet `The Pocket Guide to the Baldrige Award Criteria,' by Mark Graham Brown.

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