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Filtered By: X (remove/delete) 1975 X (remove/delete) 1993   Clear All

Training 101

December 01, 1993 | TD Magazine Archive

Presents various studies relevant to personnel management. Three-part strategy for reducing employees' risk from carpal-tunnel syndrome and other repetitive-strain injuries; Myths about team building; Guidelines for facilitators through the dark side of team-building activities.

Presenting to the CEO

Erica Gordon Sorohan | December 01, 1993 | TD Magazine Archive

Offers tips on how to make an effective presentation to the company's chief executive officer. Knowing one's audience; Showing how program supports business goals; Keeping one's perspective; Brainstorming of questions that might come up during the presentation.

Think Globally Sell Locally

Erica Gordon Sorohan | December 01, 1993 | TD Magazine Archive

Discusses the results of the Learning International's study concerning customer/supplier relationships. Characteristics that customers expect from long-term suppliers; Sales strategies; International sales training program.

The Write Stuff

Erica Gordon Sorohan | December 01, 1993 | TD Magazine Archive

Offers tips for writers to get unstuck. Knowing one's strengths; Paying attention to subtle signals; Experimenting with unconventional ways to write.

SMEs as Trainers

Haidee Allerton | December 01, 1993 | TD Magazine Archive

Comments on Steve Trautman and Kate Klein's article about developing subject matter experts (SME) to be technical trainers. Failure of the authors to see that SME can be much more than occasional trainers; Importance of improving the SME trainers so they can achieve the respect as professional trainers that they deserve.

Putting on the RITZ

Patricia A. Galagan | December 01, 1993 | TD Magazine Archive

Discusses the Rizt-Carlton Co.'s total quality management. Training programs for employees; Problem solving strategy; Importance of teamwork to achieving quality; Customer service principles and policies.

The Complete AMA Guide to Management Development

Patricia Noel | December 01, 1993 | TD Magazine Archive

Reviews the book 'The Complete AMA Guide to Management Development,' by William Rothwell and H.C. Kazanas.

Selling to the Top Book

Theresa Minton-Eversole | December 01, 1993 | TD Magazine Archive

Reviews the book 'Selling to the Top: David Peoples' Executive Selling Skills,' by David A. Peoples.

Tough Times Straight Answers

Joe Folkman | December 01, 1993 | TD Magazine Archive

Provides tips on how to find a perfect time to conduct an employee attitude survey. Construction of survey questions; Importance of having a good reason when deciding to delay a survey; Steps when managers receive feedback on issues they cannot resolve.

Wall Street Project

Erica Gordon Sorohan | December 01, 1993 | TD Magazine Archive

Focuses on Wall Street Project (WSP), an advocacy groups that fights workplace discrimination by discouraging investments in companies that do not treat gay, lesbian and bisexual employees equally. Survey of chief executive officers and human resource managers of Fortune 1,000 companies to find about their non-discrimination policy; Other projects of WSP.

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