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Filtered By: X (remove/delete) 1989 X (remove/delete) 1953   Clear All

A Modern Day Fable Into the 12th Dimension

December 01, 1989 | TD Magazine Archive

Reviews the book 'Zapp! The Lightning of Empowerment,' by William C. Byham with Jeff Cox.

Badly She Wrote

John Wilcox | December 01, 1989 | TD Magazine Archive

Reports that the most frequent error in written business communication is the misplaced comma, according to Zacharias Rosner, founder of The Grammar Group, a Chicago, Illinois-based company that teaches basic grammar and language usage to corporations nationwide. Top ten grammatical blunders; Rules on commas according to William Strunk Jr. and E.B. White.

Accounting for Training Costs

John Wilcox | December 01, 1989 | TD Magazine Archive

Reports on the pros and cons in the incorporation of human resource development (HRD) personnel as full partners in key business decisions. Accounting for HRD training costs; Six component parts of the training and developing process.

City Lights or Cities Lite Where Trainings Concerned

John Wilcox | December 01, 1989 | TD Magazine Archive

Discusses the ratings given by the editors of 'Fortune' magazine for America's best cities for business. Factors considered by the editors.

Do the Benefits of Training Justify the Costs

Cynthia A. Lombardo | December 01, 1989 | TD Magazine Archive

Reports on a study about the opinion of training managers on why cost-benefit analysis of training is so rarely used. Incentive for initiating cost-benefit analysis; Benefits provided by the cost-benefit analysis; Scope of responsibility and authority of training managers.

A TotalQuality Approach to Customer Service

Morris Foster | December 01, 1989 | TD Magazine Archive

Discusses a total-quality approach to customer service. Ways that poor service quality can detrimentally affect organizational performance; Service problem defined by the customer-handling approach; Limitations of both customer-handling and blueprinting approaches.

Bringing the Tribe Into the Bureaucracy

Ron Cacioppe | December 01, 1989 | TD Magazine Archive

Studies the structures and interrelationships of early societies and its application to modern organizations. First organizations people formed beyond the family unit; Basic important jobs in the tribal organization; Organic and mechanistic organization design.

Theres Something About a Harley

December 01, 1989 | TD Magazine Archive

Reviews the book 'Well Made in America: Lessons From Harley-Davidson on Being the Best,' by Peter C. Reid.

Two to a Terminal

Brenda Shull | December 01, 1989 | TD Magazine Archive

Discusses fundamental questions about computer training. Number of terminals required to train a given number of students; Outcome of an experiment conducted by researchers at General Dynamics Corp.'s DSD Central Center on whether the ratio of students to terminals has any effect on learning.

The Eighties Wired on Working Womens Issues

John Wilcox | December 01, 1989 | TD Magazine Archive

Reports that media coverage of women's issues in the workplace in the U.S. has increased almost 1,500 percent since Labor Day 1979, according to NEXIS News Monitor. Increase in the number of articles each year; Corporate labor issues.

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