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Filtered By: X (remove/delete) 1995 X (remove/delete) 1971   Clear All

Books December 1995

Theresa Minton-Eversole | December 01, 1995 | TD Magazine Archive

Reviews the book `Artful Work: Awakening Joy, Meaning, and Commitment in the Workplace,' by Dick Richards.

E for effort

December 01, 1995 | TD Magazine Archive

Presents information on the concept of `discretionary effort.' What is expected of employees; Results of survey by Response Analysis and Blessing/White; Suggestions from plan inspired by surveying company; Survey's most significant conclusion.

Customer service turns gold

Jill Weisser | December 01, 1995 | TD Magazine Archive

Presents information on training program Service Gold created by Merrill Lynch's customer-service group. Purpose of program; What it is based on; Where the idea for the program originated; Training approaches.

Easy does it in the big easy

December 01, 1995 | TD Magazine Archive

Reports that the training of homicide detectives have accounted for a decrease in homicides in New Orleans, Louisiana. New Orleans murder rate; Comments from Police superintendent Richard Pennington.

Directory assistance

Donna Abernathy | December 01, 1995 | TD Magazine Archive

Presents information on a CD-ROM directory from TFPL Publishing. Used to find out programs available for training topics; Available in book or CD-ROM; What the directory lists; Cost of directory book and CD-ROM directory.

Digital darkroom

Donna Abernathy | December 01, 1995 | TD Magazine Archive

Presents information on the book `Image Lab' by Tim Wegner. CD-ROM included with the book; Comments from author; Cost of book and CD-ROM; Contact point.

Doers profile December 1995

Donna Abernathy | December 01, 1995 | TD Magazine Archive

Presents an interview with Conroy R. Greendeer Sr., director of training at the Ho-Chunk Casino Training Center.

Are training videos a crutch

December 01, 1995 | TD Magazine Archive

Presents the results of a survey by `Training & Development' magazine concerning the use of videos in training. Where the videos come from; Why videos are used; Favorite videos; Reservations in using videos; Comments from respondent.

The missing piece in reengineering

Nicholas F. Horney | December 01, 1995 | TD Magazine Archive

Presents information on competency alignment in organizational reengineering efforts. Importance of leadership and organizational goals; Reasons for failure of restructuring efforts; The competency alignment process; Four stages.

Training on a shoestring

Madelyn R. Callahan | December 01, 1995 | TD Magazine Archive

Presents information on training with a tight budget. Employers requiring increased skills for production and support positions; Results of survey of private-sector employees; Training key area of cost concern; Needs assessment as a solution; How to beat high costs of outsourcing; Comments from officials; More.

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