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Discusses the success of the training and development industry book publishing sector. Expenditures for off-the-shelf materials in 1998; Survey results on book purchasing and recommending; Suggested system for evaluating a book purchase or deciding one's assessment of a book read; Concept of books; Readability; Timeliness; Recommended training books; Types of training books.
Recounts the authors' experience as members of a human resource development book group. Practical tips on maximizing the benefits for members; Description of the different types of book groups; Opportunities for a self-directed learning in a social aspect; Estimated number of book groups in the United States; Tips on starting a book group; Choice of books; Suggested discussion topics.
Discusses the impact of the advances in information technology on the United States economy and its labor force. Displacement of workers resulting from technological breakthroughs in manufacturing processes; Shift of job opportunities from the manufacturing to the services sector; Shortage of high-tech information workers; Economic myths and realities; Demand for general cognitive skills.
Discusses systems and practices the human resources training and development industry will maintain and those they will give up in the 21st century. Discarding duplicitous relationships with colleagues; Advantages of having an inquisitive outlook; Benefits of benchmarking, checklists, global perspectives; Need to change convoluted language; Avoidance of the practice of grouping people on what they are good at.
Discusses the need for managers to recognize the quality of work and performance of employees. Incentive programs used by management to commend employees for a job well done; Impact of lack of recognition on job satisfaction; Benefits of manifesting a manager's appreciation for the work rendered by subordinates; Formal recognition training programs; Establishment of guidelines on what and how managers should recognize.
Presents perspectives on people's ability to work well in a team atmosphere. Importance of interpersonal skills in the work environment; Illustration of how one's social skills can enhance his chances of getting hired; Need for team consciousness and thoughtfulness; Illustration of a team environment or a spirited workplace; Development of one's team spirit; Significance of knowing the value of colleagues.
Highlights developments and trends sweeping human resources management. Changes in the nature of work; Acceleration of work processes; Emergence of direct business-to-business transactions; Integration of the Internet in the structural model of organization; Rise of the bargaining power of the workforce; Impact of information technology on the business sector; Increased democracy and participation governance in companies.
Presents possible scenarios on how professions might evolve in the early years of the 21st century. Impact of international events on the career decisions of young and well-educated professionals; Outsourcing of human resources management work and functions; Proliferation of interaction and networking among professionals worldwide; Investment in intellectual capital; Prevalence of corporate mergers.
Discusses the emergence of team building in human resources programs in United States business enterprises. Illustration of team-based structures; Demand for effective team training concepts; Description of the Team Banquets program developed by the Lake Forest Graduate School of Management; Tips for developing a team building program.
Highlights the role of trainers in delivering the promise of their companies' branding and identity in the United States. Focus on customer experience; Disconnect between promised values and actual behavior; Brand strategy as the frontier of training.
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