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Developing the Middle—A Strategic Initiative at University Health System

One of the most crucial groups in health care, middle management, is often overlooked in talent development. At University Health System we have made middle managers a strategic priority to address Triple Aim Plus goals. Through the Management Development Academy (MDA), UHS targets busting silos, instilling performance rigor and alignment to strategic initiatives.


Communities of Practice: Healthcare


  • Jacqueline Burandt

    Jacque Burandt is the executive director of the Center for Learning Excellence at University Health System (UHS) in San Antonio. She is responsible for workplace learning for more than 7,000 employees at 27 sites. UHS has won an ATD BEST Award six times and the Chief Learning Officer LearningElite award four times.

    Additionally, Jacque is chairwoman of the ATD Public Policy Council and vice chairwoman of Strategic Planning for Workforce Solutions Alamo. She holds bachelor’s and master’s degrees from the University of Texas at Austin. 


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