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YOU AND EFFECTIVE TRAINING PARTS 9 AND 10 THE ART OF QUESTIONING EVALUATION

Tools Parts IX and X. Focuses on the importance of questions in an employee training program. Types of questions used by trainers/instructors; Characteristics of an effective question; Ways to handle the responses to the trainer's questions; Importance of evaluation in determining whether the training met its established objectives; Factors that should be considered in making the evaluation.

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