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RATINGS December 2003

Tools The article presents a blended learning solution "Manager's Mindset," that is designed to change the mindset of managers and improve their people management skills. It introduces a set of management principles and guidelines and then uses a variety of formats to present, practice and provide feedback about the new skills. Manager's Mindset online learning combined with classroom component is a powerful and well-organized learning model. It has a great deal of feedback and practice built into the design that can lead to positive results. The Mindset principles are simple and straightforward to implement.

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