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Tools The article focuses on the role of workplace learning and performance (WLP) professionals. In the 2007 economy, the skills that the workforce possesses determines the profitability of the private sector, service delivery in the public sector, as well as the achievement of shared objectives in the volunteer sector. The majority of learning takes place in the work arena, and it is essential for an organization to develop a culture that encourages this. It is also important for individuals to recognize the importance of knowledge and gaining new skills to advance their value to a company.

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