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Show Your Work: The Payoffs of Working Out Loud

TechKnowledge 2015 Session: W404

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Showing our work-also known as narrating work or working out loud-can solve many problems for organizations, from capturing tacit knowledge to easing transitions when workers depart, to further enabling informal and social learning. This comes not from documenting steps in a process, but by telling what we're doing, watching others do things, and showing others how we did something. In this session we'll explore dozens of real examples of showing work along with the tools and approaches that support it. We'll talk about when, what and where to share, and examine some organizational culture issues, such as trust, that are important for successfully showing our work. Finally, we'll look to answer how can training and development (T&D) help this happen?

Author

  • Jane Bozarth

    Jane Bozarth is a working practitioner with more than 20 years’ experience as a facilitator, designer, and technology specialist with the North Carolina state government. She has a deep and abiding interest in social and collaborative learning; her dissertation focused on social and tacit knowledge sharing in communities of practice. The author of many books, including Social Media for Trainers and Show Your Work: The Payoffs and How-Tos of Working Out Loud, Jane is always searching for ways of extending training’s reach as well as leveraging popular, low-cost approaches whenever possible. She is a popular conference presenter and industry writer and a moderator of the #lrnchat Twitter chat. Find Jane on Twitter @JaneBozarth or through www.bozarthzone.com.

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