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Emotional Intelligence in Change Management

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Patrick Malone talks about emotional intelligence in change management.

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Author

  • Patrick Malone is director of Key Executive Leadership Programs at American University in Washington, D.C. He is a frequent guest lecturer on leadership and organizational dynamics and has extensive experience working with government leaders. Patrick’s research, teaching, and scholarship include work in public sector leadership, executive problem solving, organizational analysis, ethics, and public administration and policy. He is a retired navy captain, having spent 22 years in a number of senior leadership and policy roles.

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