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Webcasts

Webcasts

Always Development. Always included with Membership.

How to Measure the Success of Leadership Development

Patti P. Phillips

Join Patti Phillips, president and CEO of the ROI Institute, as she describes how organizations are measuring the success of leadership development. This session will focus on the application of the ROI Methodology and specific case studies described in the new book&nbs... More »

Navigating the Hardest Part of the Sale: How Your Team Can Secure and Manage Sales Appointments Successfully

Dan McGrath

All too often, sales leaders and trainers focus on objection handling to help reps close deals. In reality, the most important negotiations occur at the beginning of the sales process. In this webcast, you will learn about two of the most important negotiations in the s... More »

6 Powerful Strategies for Women to Thrive at Work

Lynn Schmidt

Employee engagement is more important now than ever in the federal government. As agency budgets continue to be constrained, there are fewer resources available to perform increasing work demands. Tapping into people’s discretionary effort through higher levels of... More »

Moving Your Training From Live to Virtual

Ginger Ackerman

This webcast will be a review on how to effectively move from traditional live training to a virtual environment without losing the impact of your training program. More »

Creating a Patients First Culture: How the Cleveland Clinic Produced Lasting, Sustainable Change

Michael O'Connell

Patients first is the guiding principle of the Cleveland Clinic; the organization strives to provide outstanding and compassionate care and service. But creating the kind of culture capable of delivering such comprehensive service was a process years in the making. When... More »

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