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Watch & Learn Webcasts

Browse all Watch & Learn and TD Webcasts, or search by Community of Practice.

Creating Sustainable Operations in Healthcare Using Lean Six Sigma

Ben Locwin, PhD

Many clinical care settings suffer due to organizational and operational inconsistencies and inefficiencies, reducing the quality of care and patient outcome measures. This is also true in emergent care settings, where the stakes can be higher. This is because, as with ... More »

How to Avoid Being a Horrible Boss

Premium Content
Katy Tynan

If you are a manager or aspire to be one, don't miss this special members-only webcast. Katy Tynan, author of Survive Your Promotion! The 90 Day Success Plan for New Managers, will discuss how to avoid negative management behaviors and will answer queries pose... More »

Technical Experts to Strategic Leaders

Alan Patterson

The transformation of a technical expert into a strategic leader is an evolutionary process. The process consists of distinct stages of development, moving from a base of personal competence to building organizational capacity to changing the business. More »

The Critical Role of Leadership in Achieving Excellence in Healthcare Experience

Premium Content
Deanna Frings

Patient Experience matters.  Its importance continues to grow and remains a top priority for healthcare organizations as evidenced by our 2015 State of the Patient Experience study.  And central to patient experience is the awareness that leadership is a prima... More »

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